Terms of Use

1. Agreement to these Terms

These Terms of Use (“Terms”) form a legal agreement between you and 厦门舒然草本健康有限公司 (“Sleep Record,” “we,” “us,” or “our”) governing your access to and use of the Sleep Record mobile application for iOS and Android (the “App”), the Sleep Record website (the “Website”), and related services (collectively, the “Service”).

By downloading, installing, accessing, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Additional terms imposed by Apple App Store or Google Play also apply to your download, purchase, and use through those platforms.

2. What Sleep Record provides

The Service may allow you to:

• create and review a personal sleep journal;
• calculate and visualize sleep duration, efficiency, quality, and daytime function based on information you enter;
• view educational content informed by general sleep-hygiene and CBT-I concepts;
• play white noise and ambient audio; and
• access optional paid features where offered.

Features may vary by device, operating system, region, language, App version, or purchase status. We may improve, change, suspend, or discontinue features as described in these Terms.

3. Not medical advice or a medical device

Sleep Record is intended for general wellness, education, and personal self-reflection only. The Service does not diagnose, monitor, prevent, treat, or cure insomnia, sleep disorders, mental health conditions, or any other medical condition.

• App calculations and trends are estimates based on information you enter and may be incomplete or inaccurate.
• Educational content is general information and is not a substitute for advice from a physician or other qualified professional.
• Do not delay or disregard professional advice because of information shown in the Service.
• If sleepiness may affect driving, operating equipment, or safety, stop the activity and seek appropriate help.

If you believe you are experiencing a medical emergency, contact your local emergency services immediately.

4. Eligibility

You must be legally capable of agreeing to these Terms. The Service is not directed to children under 13. If local law requires a higher age for independent consent, you may use the Service only with the involvement and authorization of a parent or legal guardian.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

5. Limited license

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the App on devices you own or control, solely for lawful personal use and in accordance with applicable app-store rules.

You may not:

• copy, sell, rent, sublicense, distribute, or commercially exploit the Service;
• reverse engineer, decompile, or attempt to derive source code, except where applicable law expressly permits it;
• remove copyright, trademark, or proprietary notices;
• bypass access limits, purchase controls, or security measures;
• introduce malicious code or interfere with operation of the Service; or
• use the Service in violation of law or another person’s rights.

6. Your responsibilities

You are responsible for:

• the accuracy and appropriateness of information you enter;
• maintaining the security of your device and device backups;
• using white noise at a safe volume and in an appropriate environment;
• not using audio playback where reduced awareness could create a risk, including while driving or operating machinery;
• keeping the App and your operating system reasonably up to date; and
• complying with applicable laws and app-store terms.

7. Local data and device changes

Sleep journal entries are stored locally on your device. We do not maintain an account-based cloud copy of your journal and generally cannot recover it for you.

Clearing App storage, deleting records, uninstalling the App, replacing or resetting a device, device failure, operating-system behavior, or backup settings may cause permanent data loss. You are responsible for any device-level backup choices available to you.

8. Paid features, billing, and restoration

The App may offer a one-time purchase for access to designated premium features. The exact product, price, currency, taxes, and included features are shown in the applicable app store at the time of purchase and control over conflicting marketing information.

• Apple or Google processes payment using your store account.
• A “lifetime” or permanent purchase means access for the supported lifetime of that product and Service, not your personal lifetime, and remains subject to these Terms, technical compatibility, and lawful discontinuation.
• Restoration depends on the same store platform, store account, product availability, and successful entitlement verification.
• Refunds, chargebacks, billing disputes, and purchase cancellation are governed by the applicable store’s policies and mandatory law.
• A refund, reversal, fraud finding, or store revocation may result in removal of the related paid entitlement.

Unless the store clearly labels a product as a subscription, the one-time premium product does not automatically renew.

9. Third-party services

The Service may interact with Apple App Store, Google Play, device operating systems, system file controls, or links to external resources. We do not control those third parties and are not responsible for their content, availability, security, or privacy practices. Your use of them is governed by their terms and policies.

10. Intellectual property

The Service, including its software, interface, design, graphics, audio, text, trademarks, and other content, is owned by us or our licensors and is protected by intellectual-property laws. Except for the limited license in Section 5, no rights are granted to you.

If you voluntarily submit feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate that feedback without obligation to you, provided we do not publicly identify you without permission.

11. Updates, compatibility, and availability

We aim to keep the Service reliable but do not guarantee continuous or error-free availability. We may release updates, change system requirements, modify features, correct errors, or stop supporting older devices or operating systems.

Some updates may be required for continued use, security, purchase verification, or compatibility. Internet access may be needed for store services, legal documents, or other online functions.

12. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We disclaim all warranties, express, implied, or statutory, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, and uninterrupted or error-free operation.

We do not warrant that a sleep routine, educational suggestion, white-noise track, calculation, or trend will improve sleep or produce a particular result. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

13. Limitation of liability

To the maximum extent permitted by law, Sleep Record and its affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of data, profits, goodwill, or opportunity; device damage; or reliance on App information, arising from or related to the Service.

Where liability cannot be excluded, our aggregate liability relating to the Service will not exceed the greater of (a) the amount you paid for the Service during the 12 months before the event giving rise to the claim or (b) USD 50, except where mandatory law requires a different remedy or limit.

14. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Sleep Record and its affiliates from third-party claims, losses, and reasonable costs arising from your unlawful misuse of the Service, violation of these Terms, or infringement of another person’s rights. This section does not apply where prohibited by consumer law.

15. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access to online or paid functions if you materially violate these Terms, misuse the Service, commit fraud, create a security risk, or if required by law or an app store.

Provisions that by their nature should survive termination will survive, including intellectual property, disclaimers, limitations of liability, dispute provisions, and accrued payment obligations.

16. Governing law and disputes

These Terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law rules, except that mandatory consumer protections in your place of residence continue to apply.

Before filing a formal claim, you agree to contact us and attempt in good faith to resolve the dispute informally for at least 30 days. Unresolved disputes will be submitted to a competent People's Court in Jimei District, Xiamen. This section does not prevent either party from seeking urgent injunctive relief or using a consumer tribunal or regulator where mandatory law makes one available.

17. Changes to these Terms

We may update these Terms to reflect changes in the Service, law, or business practices. We will update the effective date and provide additional notice where required. If a material change requires your consent, we will request it. Otherwise, continued use after the effective date constitutes acceptance of the revised Terms.

If any provision is unenforceable, it will be limited or removed only to the extent necessary, and the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver.

18. Contact us